A Message to Our Customers
We are grateful for the opportunity to serve our community. We value every customer and welcome questions, concerns, and constructive feedback. Our goal is to provide dependable service and to treat every customer with courtesy and respect. While we understand frustrations can arise, we respectfully request that concerns be directed through our office rather than by posting negative comments on social media that target individual employees by name. Our staff members are carrying out the responsibilities and policies of the water district or company. If you have a concern, complaint, or suggestion, we encourage you to contact our office directly so we can listen, investigate the matter, and work toward a fair resolution. Open, respectful communication is the most effective way to address issues and improve our service. Thank you for helping us maintain a respectful community and for allowing us the opportunity to serve you. Always remember harmful content can follow you everywhere.
E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.
